I wanted to wait until my second appointment with Graceland Chiropractic before forming any full opinions on their care provided. I called in and was greeted very warmly over the phone. I was explained to that they are a “no balance office”, meaning you pay your bill up front before being seen. They accepted my insurance and are in network (I have a deductible and my first visit was $120 and visits thereafter start at $50 for my specific insurance). They got me in the same week I called. I chose this particular place, because of the amount of great reviews they have had over the years, and let me tell you what…they live up to their reputation. Upon entering, their receptionist greeted me and walked me through everything. Then I met Dr. Emily (who I was hoping to get bc her reviews are amazing). She was very kind and very relatable (she was professional, but down to earth and that made me very comfortable). She talked to me like a normal person and walked me through EVERYTHING, on my first visit. She treated me with respect and went into detail about everything (I’m not a chiropractor and I don’t know what anything means, and she made sure I knew). We did a thorough talk in her private office about my history with my body and then headed to get x-rays (which she goes into detail on the second visit). Then I was adjusted and fully set up on how I may be feeling over the next few days (I felt pain the next day, but a good kind of pain, that’s similar to working out). Today was my second visit and Dr. Emily had the same energy as the first visit (which is very important to me). She talked me through EVERY SINGLE DISK in all of my images and explained everything and answered all of my questions. We went over an estimated treatment timeline, pricing, scheduling and add-ons (I highly recommend the table that stretches your back before the treatment begins, but I forget what it’s called). She was very clear in her communication, but still very kind and I really appreciate that. Dr.Emily’s adjustments are something I’ve never felt before with other Chiro doctors (I usually leave crying after an adjustment, but not with this Wonder Woman doctor). She is gentle, but with enough force to get the job done. Usually I leave a Chiro in a lot of pain, and even on my second adjustment, I left feeling great (even though everyone is different). Dr. Emily also remembered details about my personal life that genuinely made me feel like she cared about me, and that solely is the reason I’ll continue to come back. If I know someone cares, then I know they’ll treat me appropriately with my medical care. Upon entering both times I was lightly offered a last minute opening with their licensed massage therapist (I wasn’t pressured at all). I declined the first time, but opted in this time. Today I saw Vanessa, and she was great! We chatted through most of my massage, because that makes me more comfortable, and I could tell she pays attention to how her clients prefer to be treated. She did a lot of work on my problem areas, and I left feeling rejuvenated and extremely calm. If you’re still reading into this long review: you will not be disappointed in making this your new chiropractic care facility. I HIGHLY recommend Dr Emily and Vanessa, because of my personal experience with them. However, I’m sure everyone there is great, as well!